Pronouns: She/Her/Hers
Vickie manages purchasing, reimbursements, student award entries, finance-related transactions, billing, and payment services.
Support Staff
Diana Chavez
Career Services Director
Pronouns: She/Her/They/Them
Dr. Diana Chavez leads professional engagement and development initiatives for the Master of Analytics program. They design and implement comprehensive resources, programming, and group or individual sessions to help students prepare to launch their careers. In addition, Dr. Chavez helps build employer and industry relationships to connect students with internships and professional opportunities.
Erica Diffenderfer
Graduate Student Advisor
Pronouns: She/Her/Hers
Erica is originally from Savannah, Georgia. She attended Georgia Southern University, where she earned her BS in Mathematics and a Master of Arts in Teaching degree.
Before joining Berkeley, Erica taught secondary mathematics and also worked at the University of Florida in admissions and student affairs.
Outside of work, she takes advantage of the nice weather and scenic trails in the Bay Area by hiking, running, and camping.
Jasmine Flores
Marketing and Recruitment Specialist
Pronouns: She/Her/Hers
Jasmine leads marketing, communications, and recruitment for the Berkeley Master of Analytics program.
Jenny Huang
Student Services Advisor & Events Coordinator
Pronouns: She/Her/Hers
Jenny assists with graduate student advising, GSI hiring, and event coordination. She is a California native who completed her BA in Linguistics with a Chinese minor from UC Berkeley and M.S.Ed in Intercultural Communication from University of Pennsylvania (Penn GSE). In her free time, she enjoys listening to music and podcasts, watching YouTube videos, and reading books.
Heather Iwata
Graduate Student Services Manager
Pronouns: She/Her/Hers
Heather Iwata oversees the graduate student experience and program management of IEOR’s master of analytics, master of engineering, master of science and PhD programs.
She brings nearly 20 years of experience in graduate and professional school admissions and student affairs. Heather holds a bachelor’s degree in Communication and Psychology from University of California, Davis, and a master’s degree in Counseling and Guidance from Cal Poly, San Luis Obispo. Her goal for students is to support the discovery of an authentic, professional and lived path while successfully completing their graduate degree.
Heather has a love for all things Disney and expect her to get up and dance if *NSYNC, Boyz II Men, or Adele are playing!
Goldie Negelev
Director of Communications & Development
Pronouns: She/Her
Goldie oversees and implements internal and external communication strategies while driving fundraising and resource development efforts to support the Department’s mission and growth.
Rebecca Pauling
Department Manager
Pronouns: She/Her/Hers
Rebecca is responsible for performing the highest level of administrative and policy analysis on a broad range of issues for the Department Chair. Independently responsible for the overall administration of the Department, the Manager provides leadership and management direction within Industrial Engineering & Operations Research. The Manager is accountable for the following major areas of responsibility: Managerial Leadership, Strategic Planning, Budget & Finance, Academic Administration (including Student Services), Technical & Instructional Support (including IT), Human Resources & Administrative Management, Space & Facilities, and Special Programs.
Ginnie Sadil
Undergraduate Student Services
Pronouns: She/Her/Hers
Ginnie manages undergraduate programs for the IEOR department, including the Bachelor of Science in IEOR and the Bachelor of Arts in Analytics.